High-velocity decisions,
at enterprise scale.
Guest profile loaded: LTV, tier, stay history
brick & mortar + digital · Gold member · LTV: high
Spend propensity scored across categories
casino: 0.82 · spa: 0.71 · dining: 0.88 · shows: 0.65
Cross-sell options ranked and personalized
dinner reservation · spa Sunday · gaming credits · show tickets
HITL check: No human approval required
Itinerary created + pushed to guest app
3-night itinerary · est. incremental revenue: $840
Millions of decisions. Every one acted on.
Every event hits a customer profile, a decision fires, and an action lands in your systems, in milliseconds. JEV handles the high-volume calls; Claude and GPT agents step in when a moment needs open-ended reasoning.
Decisions / sec
48,210
Decisions today
1,284,551,902
Actions taken
1,051,338,417
Decision latency · p90
400 ms
Events → Profiles
Thousands of insights per profile
GPT agent
OpenAI · 5% of volume
JEV decision
TypeSafe AI · 88% of volume
Claude agent
Anthropic · 7% of volume
Decision log · event · decision · action
simulated traffic
Decisions + Agents
The right engine for every decision.
Most business decisions don't need an essay. They need a fast, correct answer. HyperTrail runs the high-volume calls as JEV Decisions and reserves AI agents for the moments that need them, so automated decision flows stay fast and cost-effective at any scale.
Thousands of insights per customer
Every purchase, stay, chat, click, and signal stitched into one living profile, updated in real time from every system you run. Served from HyperTrail's purpose-built storage at p90 400 ms.
Decide with JEV
Decisions ask typed questions of the profile (churn risk, eligibility, next best offer) using JEV by TypeSafe AI. Rules turn the answers into an action. No free text, no hallucinated values.
Reason with Claude and GPT
When a moment needs open-ended reasoning, writing, or multi-step tool use, hand it to an agent running Anthropic or OpenAI models.
Act at any scale
Actions land in your CRM, messaging, and ops systems. Every run is logged end to end: event, context, decision, action, outcome.
How your agents stay current.
Three things happen automatically, continuously, in milliseconds.
Step 1
Every event teaches your agents something new.
Purchases, support chats, page views, operational signals — every event updates what your agents know about your business, the moment it happens.
Live event stream
Step 2
When the moment calls for it, they're already ready.
Your agents don't wait for prompts or schedules. When their understanding crosses a threshold you define, they wake up with a goal.
Step 3
They act across your systems as fast as you let them.
Every action can run autonomously or pause for human approval. You define the guardrails. Full audit trail on every decision.
3 auto-executed · 1 held for review · 0.9s
Describe it. Deploy it.
You describe the outcome you want. HyperTrail builds the trail from event source to action and gets it live.
You describe
Tell it what should happen, in plain language.
Describe the business event, the context your agent needs, and the action it should take. No code, no workflow diagrams, no integration specs.
Your description
We assemble
HyperTrail builds the trail for you.
Everything assembled automatically: event sources, entity enrichment, agent logic, connectors. Review it, adjust it, or ship it as-is.
Assembled trail
It's live
Test it. Promote it. Watch it work.
One click to production. Monitor events processed, agent invocations, actions taken, and business impact. All in real time.
Everything You Need to BuildROI-focused AI Agents
HyperTrail provides all the tools and infrastructure needed to build, deploy, and scale AI agents across your enterprise.
Context-Aware Agents
AI agents that detect business events - churn signals, booking changes, fraud flags - and take the right action instantly to protect revenue and delight customers.
Enterprise Context Graph
A living digital twin of every customer and asset, updated in real time from every system. Gives your agents the full picture so every action is the right one.
Visual Trail Builder
Build and deploy AI agents in days with a visual interface to help you orchestrate outcomes
Enterprise Connectors
Generate and Deploy connectors to Enterprise Systems. Integrate in days not months.
Real-time Monitoring
Complete visibility into agent activities with detailed traces, performance metrics, and real-time monitoring dashboards. Measure ROI in real-time.
Enterprise Security
Bank-grade security with full auditability, data encryption at rest and in transit, and compliance with enterprise security standards.
Fine-Grained Governance
Role-Based Access Controls across both the Control Plane (API operations) and the Data Plane (entity data accessibility). Define who can do what, down to the field level.
Human Oversight
Place a Human-in-the-Loop to approve any agent action. Full control over when AI acts autonomously and when it needs human sign-off.
Orchestrate Outcomes
Build focused, well-defined AI use cases that are easy to manage, scale, and maintain across your organization.
Enterprise Scale
Built for production traffic: Handle thousands of events per second with sub-second response times and enterprise-grade reliability.
Production Ready
Skip the demo or the Pilot. Every use case is production-ready out of the box.
Interaction Stitching
Stitch any interaction to an entity using deterministic, rule-based logic. Build a complete picture of every customer journey without probabilistic guesswork.
Built for your industry.
Live trail scenarios across the industries we serve. Click any to explore the full architecture.
Cross-Industry Use Cases
These powerful capabilities work across all industries to deliver exceptional customer experiences.
Personalized Interactions
Combine time-sensitive signals with customers' real-time context to surface relevant upgrades, offers, and experience enhancements.
Cross-Channel Continuity
Centralize and synchronize golden records to make the customer experience contiguous and seamless across locations and systems.
Staff Augmentation
Surface real-time recommendations and key insights to give frontline staff access to relevant, actionable customer insights.
Workflow Automation
Translate real-time events into workflow triggers, activating staff, systems, or agents to resolve problems and manage logistics.
Ready to Transform YourEnterprise?
Join leading enterprises who are already using HyperTrail to automate their business processes and deliver exceptional customer experiences.